by dabempire | Feb 26, 2011 | Knowledgebase, VPS and Dedicated
f your vps is getting hit with a QoS parameter, either your resource usage is higher or that parameter is set to a generic value. The QoS parameter can be increased provided: 1. Your CPU usage is not abusive for the hardware node 2. That parameter is not directly related to your allotted RAM (memory), both the dedicated and burstable. 3. That parameter is not related to disk space directly. You can open a support ticket if you need further...
by dabempire | Feb 26, 2011 | Knowledgebase, VPS and Dedicated
f you are on a cpanel vps, the stats should be automatically updated on daily basis. If somehow they are not getting updated, please make sure the account is within the allowed disk quota. You can check this from WHM. In case you need to update the stats manually, you can do this via ssh using this command format: /scripts/runweblogs USERID where USERID is the account...
by dabempire | Feb 26, 2011 | Knowledgebase, VPS and Dedicated
If your cpanel/WHM is down on your vps, you can start it from ssh. You first need to login to your vps as root user via ssh, and then issue this command: service cpanel start Or service cpanel restart
by dabempire | Feb 26, 2011 | Knowledgebase, Uncategorized
First you need to understand that if your vps is compromised, then its already too late. So what will rkhunter do? It can only verify that you are hacked to a root level. It will not protect you. If you just got your new vps and you run some rkhunter or chkrootkit, that may give you a lot of false positives. An example: Checking bindshell… INFECTED (PORTS: 465) Checking lkm… You have 90 process hidden for readdir command chkproc: Warning: Possible LKM Trojan installed You also need to understand that a VPS is a virtual server, so many of the chkrootkit tests that are performed on real machines may fail on your vps. For example these binaries may fail the test: /sbin/insmod /sbin/lsmod /sbin/modprobe as they are not the default ones that come with OS, instead they are modified files to work for virtual server. So what do you do? If you feel someone has hijacked your vps (or server) at the root level, open a support ticket and ask support to check it for you. To keep your vps protected from any hacks, at a user level or root level, please follow all the steps in this guideline for each user/account on your...
by dabempire | Feb 26, 2011 | Knowledgebase, VPS and Dedicated
VPS is a virtual private server that gives you a separate process environment not shared by other users with root (admin) level access to you. What this means is that – you can customize your hosting environment and server to your needs. This option is not available on shared/sdx/reseller server as the same server software is used by all users, so not all settings can be changed to your liking. – your IP addresses are not shared with anyone else. – you can run background servers/process on you vps – you have full root access to your vps However at the same time vps hardware resources (especially CPU) comes from the same machine shared by other VPS. Therefore the CPU is limited as compared to say shared SDX plan. The hosting services we provide, the best upgrade path depends on Control or Power. For Control, the upgrade path is: Shared : Reseller : VPS : Dedicated For Power, the upgrade path is: Shared : VPS : SDX :...
