by dabempire | Feb 25, 2011 | General, Knowledgebase
he type of error pages available are as follows: Error 400: Bad Request Error 401: Authorisation Required (when you create password-protected directory and there is an unauthorised entry attempt) Error 403: Forbidden (when a person tries to access a forbidden page) Error 404: Wrong page (when a person tries to access a file that does not exist on the server) Error 500: Internal Server Error (when you try to install a CGI script but the script can not be compiled due to programming...
by dabempire | Feb 25, 2011 | General, Knowledgebase
Error 404 indicates that you are requesting a file or a directory that does not exist on the server. This error can occur because of the following reasons: 1. You may have a broken link within your HTML page. Check that all your HTML files are pointing to the correct files or directories. 2. You may have misspelled your file name or directory name. Check the URL that is entered to make sure that you spell the file name or directory name...
by dabempire | Feb 25, 2011 | General, Knowledgebase
A Distributed Denial of Service (DDOS) attack occurs when criminal gangs flood a website or server with requests so that the server is unable to respond to the volume of requests made. In a DDOS attack, criminal gangs use software that they have installed on the computers of members of the public who have not protected their computers with firewalls and anti-virus software. The attack is launched from many of thousands of computers, which are used at different times to send different types of requests. This makes it difficult for a server to determine which requests are genuine and which are malicious. As the attack can change over time, it is difficult to...
by dabempire | Feb 25, 2011 | General, Knowledgebase
Please login to your control panel and create a full backup. This may take a few minutes to generate a tar.gz file that will have all your site, email, database and settings. Once the backup is created, you can download it using ftp from your account home directory. You can also download partial backups of your home directory or databases from the control...
by dabempire | Feb 25, 2011 | General, Knowledgebase
Yes, full backups are done daily on all shared hosting and semi-dedicated servers. These are for emergency or drastic situations. If you’ve made a mistake and need a file there is a fee for retreiving data from backups. You will still need to backup your sites file and data on your own. You can do that from your control panel as well by taking a full backup (which may take a few minutes to generate) and downloading it via ftp from your account home...
by dabempire | Feb 25, 2011 | General, Knowledgebase
Sure! If your account has shell access you can SSH to your web directory. From there, you can use pico, vi, or emacs to edit your web pages. To get SSH enabled on your account please open a support ticket. You can also login to your control panel and use File Manager to edit/update...
