Do you provide technical support over phone?

by | Feb 25, 2011 | General, Knowledgebase

Support is available through the ticket system only, which is more reliable and fast than any of the support services including phone or chat. Typically you can get a response and resolution to your issue within minutes using support ticket system. This is a myth that phone support is faster. If there was a phone support, it would not take any faster as you could be put on hold for hours like we do get hold for many of the ‘big’ companies we deal in our daily...

How to edit an existing RvSitebuilder based site ?

by | Feb 25, 2011 | General, Knowledgebase

You can edit any site you have created using RvSitebuilder by following the below steps : – Login to your Cpanel and click to ‘RvSiteBuilder’ to load its interface. – Under ‘Edit and Remove Project > Edit existing site’ section you will find all the existing sites created with RvSiteBuilder in the drop down list. – Select the one you want to edit and then press ‘Edit’ button next to it. – It will take you to the Step 5 ‘Site Content’ where you can edit, add, remove pages or can move to any other step to make the changes you want. – After doing all required changes, you can move to the Step 7 ‘Publish’ to publish the updated...

How can I Flush DNS cache?

by | Feb 25, 2011 | General, Knowledgebase

In Microsoft Windows: In Microsoft Windows, you can use the command ipconfig /flushdns to flush the DNS resolver cache. – Start -> Run -> type cmd – In command prompt, type C:>ipconfig /flushdns In Mac OSX: In Mac OSX, you can use the command lookupd -flushcache to flush the DNS resolver cache. bash-2.05a$ lookupd -flushcache In Max OS X 10.5, please use this command on terminal to flush dns cache: dscacheutil -flushcache In Linux: In Linux, the nscd daemon manages the DNS cache.To flush the DNS cache, restart the nscd daemon. To restart the nscd daemon, use the command `/etc/rc.d/init.d/nscd...

What is Phishing?

by | Feb 25, 2011 | General, Knowledgebase

No, we didn’t misspell it. Phishing is the name given to the latest online scam where millions of unwary users are getting their identities stolen. Phishers create bogus e-mails that look as if they came from large, well-known institutions and banks, such as eBay, Paypal, Citibank, EarthLink, and Wells Fargo among others. These e-mails claim that you are due for an account update, or that the account number, password, social security number or other confidential information needs to be verified. Then they warn you, stating that if you do not do it within a certain period of time, that your account will be closed, terminated, the service discontinued, or something to that effect. They even provide you with links to websites that look legitimate, because they hijack the real logos of these well known banks, and trusted institutions and companies. And that is the scary part… these e-mails look 100% legitimate, but they are not. Do not respond to any e-mail that asks for personal information from you, such as account number, credit card number, user names, passwords, etc. If you suspect that the e-mail, indeed, be legitimate, contact your bank or institution to verify this. When in doubt, visit the Anti-Phishing Working Group for an update of the latest scams, and tips to avoid becoming a victim. The website’s URL is www.antiphishing.org If you suspect you’ve been a victim of this fraud, get a copy of your credit report immediately to check for unusual activity. If you discover that you’ve been a victim of identity theft, close your account at once and… – Call the Credit Bureau. –...